Privacy Policy

We know that in this digital age, your privacy is important. This Privacy Policy reflects our commitment to protecting personal data and the choices we offer you regarding how your data is used. We welcome you to read more about how we keep your information safe, as well as how you can exercise your rights. In addition, our Privacy policy covers our treatment of data that may be personal to you.

What private data do we collect from the people who visit our App?

We may collect, transmit, and store information about you in connection with your use of the service, including any information you send to or through the service. We use that information to provide the service's functionality, fulfill your requests, improve the service's quality, engage in research and analysis relating to the service, personalize your experience, track usage of the service, provide feedback to third party businesses that are listed on the service, display relevant advertising, market the service, provide customer support, to message you, back up our systems, allow for disaster recovery, enhance the security of the service, and comply with legal obligations. Even when we do not retain such information, it still must be transmitted to our servers initially and stored long enough to process.

Automatically collected information about your use of our Services or tools

This information is registered automatically with the users visit to the application by each of the tools on the mobile application

The information we collect includes:

Log and Usage Data. Log and usage data are service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Mobile Application, which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, settings, and information about your activity on the Mobile application (such as the date/time stamps associated with your usage, pages, and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).

Device Data. We collect device data such as information about your computer, phone, tablet, or another device you use to access the Mobile application. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

Location Data. We collect location data, such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Mobile application. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt-out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note, however, that if you choose to opt out, you may not be able to use certain aspects of the Services.

Do we use Google Maps?

In Short: Yes, we use Google Maps to provide better service. This mobile application uses Google Maps APIs. You may find the Google Maps APIs Terms of Service here. To better understand Google's Privacy Policy, please refer to this link.

By using our Maps API Implementation, you agree to be bound by Google's Terms of Service. Using our implementation of the Google Maps APIs, you agree to allow us to access information about you, including personally identifiable information (such as usernames) and non-personally identifiable information (such as location). We will be collecting the following information: You agree to allow us to obtain or cache your location. You may revoke your consent at any time. We use data about location in conjunction with data from other data providers.

The Maps APIs that we use to store and access cookies and other information on your devices. If you are a user currently in the European Union, please look at our EU User Consent Policy.

How do we use your details?

We process personal data to operate, improve, understand, and personalize our services. We use personal data for the following purposes:

Third-Party tracking technology

Google Analytics for Firebase

Google Analytics for Firebase uses device identifiers to collect and store information such as the number of sessions per user, session duration, operating system, device models, geography, first launches, and app updates.

Google AdSense/Admob

Google AdSense uses what is called a DoubleClick Cookie. We use this to help us to track the effectiveness of our marketing campaigns. It enables Google to serve our adverts on other sites based on your browsing history on our page and engagement with our adverts.

Facebook Audience Network

Audience Network enables advertisers to extend the scale of their Facebook campaigns beyond Facebook and into other mobile apps.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

You may have the following rights:

How do we protect your details?

Limitation of liability

Governing Law and Jurisdiction

This App originates from Canada. The laws of Canada. Without regard to its conflict of law, principles will govern these terms to the contrary. You hereby agree that all disputes arising out of or in connection with these terms shall be submitted to the exclusive jurisdiction of Canada. By using this App, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding, or claim arising under or by reason of these terms.

Changes to this privacy notice

We reserve the right to alter this privacy notice at any time. Such alterations will be posted on our App. You can also obtain an up-to-date copy of our privacy notice by contacting us.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via email at support@pawzhero.com.

This document was last updated on April 28, 2022